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 SHIPPING POLICES
Items marked Oversized or Freight will incur additional charges which are added to your order at checkout. All parts that require additional shipping charges are clearly marked in each listing on our web site.

Dimensional & Overweight Package

An overweight package is considered any package exceeding 25 pounds. A Dimensional weight package is considered any package measuring over 5184 cubic inches. 

 

Example:

  • 12x12x37= 5328. Multiply width x height x length to achieve the total cubic inches. Then you divide the total cubic inches by a factor of 194.
  • Therefore 12x12 is 144x37=5328 divided by 194 = 27.46
  • The equation results in the package being shipped at 28 pounds.

The definition of a business address is determined by the truck freight carrier. Generally a home or home office is not considered a business address. All home deliveries will result in an additional $139.00 surcharge.

 

Free Shipping over $3,000.00
We offer free FEX EX ground shipping on all orders exceeding $3,000.00. There is a maximum of 100 actual pounds or dimensional weight included in this free shipping offer.

Free Truck Freight Shipping over $7,500.00
We are the only company in the Camaro business that offers free truck freight delivery on any order exceeding $7,500.00. This offer is good for business address deliveries or from terminal to terminal.
 


Alaska, Hawaii, and the US Virgin Islands
Shipping charges can vary substantially, please email or call our customer service department to obtain a rate quotes and any specifics. You may place your order online and we will contact you via telephone or email with the shipping costs prior to processing your order or charging your credit card.

 

Automatic Email Notification
Our shipping carriers will email your tracking number automatically on the same day your order is shipped. You can receive this free service when you provide us with your email address. Please note:  Your spam blocking software may incorrectly identify the tracking confirmation email as spam. Please check your spam folder if you do not receive a notification email.

 

COD Shipping

Heartbeat City does not offer COD shipping.

 

Shipping Insurance

All of Heartbeat City's shipments are insured. Insurance is priced at $1.40 per $100. Insurance is automatically added to your order and is no longer optional.

 

Special Discounts
Heartbeat City offers special discounts to reward our customers for a larger orders. Please call customer service for orders in excess of $5000.00 to receive a customized quote.

 

Express Shipments
Sorry, Next Day Air or Second Day Air shipping is
not available via our web store. Please contact us directly at 586-226-8811 for all High Priority orders!  Generally we can ship most air shipments the same day if your order is received prior to 3:00PM EST.

 

FedEx® EXPRESS AIR Estimated Shipping Charges

All FedEx Next Day Standard® and FedEx 2nd Day®
air rates are estimates only.

 

FedEx 2nd Day®
AIR SHIPPING

From

To

Charge

$0.01  

       $50.00  

$34.95  

$50.01  

$100.00  

$42.95  

        $100.01 

$200.00  

$48.95  

   $200.01  

$400.00  

$54.95  

        $400.01 

$600.00  

      $64.95 

$600.01  

$800.00  

$69.95  

$800.01  

$999.99  

$74.95  

$1,000.00  

and up   

$82.95  

FedEx Next Day Standard®
AIR SHIPPING

From

To

Charge

$0.01  

$50.00  

$49.95  

$50.01  

$100.00  

$56.95  

$100.01  

$200.00  

$62.95  

$200.01  

$400.00  

$69.95  

$400.01  

$600.00  

$76.95  

$600.01  

$800.00  

$82.95  

$800.01  

$999.99  

$89.95  

$1,000.00  

and up   

$99.95  

 

Express Shipping Exceptions
If you need your parts the next business day or the day after, you can use express shipping by contacting us directly at 586-226-8811. This service is limited to in-stock, non-oversized items with a combined total weight of 20 lbs or less.

 

Please add $21.95 handling fee to the Next Day Air Shipping Chart for the next business day delivery. 

Please add $14.95 handling fee to the Second Day Air Shipping Chart for two-day delivery.

 

Please contact our customer service department at 1-586-226-8811 for Next Day Air or Second Day Air delivery service.

 

Ground Shipments
We ship daily using Fed Ex Ground or USPS. Fed Ex will make three delivery attempts before returning the package(s) to Heartbeat City. You will receive a notification on your door alerting you to an attempted delivery. Any packages returned to Heartbeat City are considered refused orders and the appropriate shipping charges and fees will apply.

 

Please furnish us with an address where someone will be available to sign for and receive your delivery. We suggest a business address. Shipping to a business address can save you both money and time.

 

Hazardous Materials

Paint and other related items that are considered Hazardous materials can only be shipped FedEx Ground per federal law. All materials classified as hazardous will be indentified on the product detail page. No Air shipments are permitted for paints, related products, flammable, or hazardous materials.

 

Insurance

All package(s) are shipped fully insured against loss or damage.

 

International Orders
Heartbeat City ships parts anywhere in the world. Please inquire through email or call. We can best serve you if you furnish us with the list of parts or products you may wish to order. This insures the best possible shipping rates, methods, and packaging.

 


Military AFO/APO Parcel Post
All AFO/APO addressed packages are required to be shipped via the US Postal Service. Special weight and size restrictions can apply. We will do everything possible to wrap your package(s) to meet these guidelines.

 

Next Day Air and Second Day Air Shipments
Heartbeat City offers Next Day Air, Second Day Air, and 3 Day Select shipping services. Shipping costs are considerably higher when using these services. Please review our Air Shipping chart for shipping polices and more details.

 

Same Day Shipping
Heartbeat City will make every effort possible to ship your order on the same day we receive your order. If we receive your order prior to 3:00 PM EST. Truck freight shipments can take up to 24 hours to process and ship. Heartbeat City does not charge any additional fee for same day shipping.

 

Truck Freight Shipments
Many items we sell are too large to ship Fed Ex or USPS.


All hoods, fenders, large floor sections, roof sections, fenders, quarter panels, and large sheet metal panels will require truck freight shipping.


We strongly recommend using a business address when placing your order. This will save you money
. The definition of a business address is determined by the truck freight carrier. Generally, a home or home office is never considered a business address. Any home delivery will result in an additional $139.00 fee.

 

PLEASE NOTE: All non-standard items should be indicated on the product detail page as follows.

 

Freight Freight Items

Oversized Oversized Items

Overweight Overweight Items

 Hazardous Hazardous Items

 

Heartbeat City currently ships with only the following carriers.

FedEx USPS Roadway